By Lauren Green, Workforce Manager These days, employee engagement is one of the hottest topics in the industry. Professional Service Organizations (PSOs) and their clients are obsessed with measuring how employee engagement yields high performance and ultimately improves the bottom-line. Yet despite all the statistical analysis and quantifiable research out there on what it takes to achieve employee engagement, it still appears to be an ongoing battle. But I believe we all have a fighting chance and the solution is simple. Have good leaders that use their intelligence to inspire, motivate, and develop their people.
